Right of withdrawal

The purchase price can be taken back under the following conditions: The return must be made within 14 days of the invoice date in the original packaging, undamaged and with presentation of the original invoice. Marked special offers will only be taken back in the total quantity purchased. Returns will be made at the price in effect at the time of original purchase. The purchase price will be reimbursed in the form of a credit note.

If the customer is a consumer within the meaning of the Consumer Protection Act and has placed his order by post, telephone, fax, email or via the internet online shop, he can do so within fourteen days in accordance with Section 11 FAGG and in deviation from point 5.1 declare withdrawal from the purchase contract from the day the goods are received by the buyer. The cancellation period begins as soon as the buyer or a third party named by him has taken delivery of the goods. In the case of a purchase contract for several goods, the cancellation period begins as soon as the buyer or a third party named by him has taken delivery of the last partial shipment, the last goods or the last piece. The day of takeover is not included in the deadline. Saturdays, Sundays and public holidays are included in the calculation of the deadline. To meet the withdrawal deadline, it is sufficient to send the declaration of withdrawal or return the goods in a timely manner. In order to exercise your right of withdrawal, you must inform Liquid Signature of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the cancellation form for this: [insert link]

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of withdrawal: If you withdraw from this contract, Liquid Signature will immediately revoke payments received from you, including delivery costs (excluding additional costs resulting from your choosing a type of delivery other than the standard delivery offered by Liquid Signature). and to be repaid no later than fourteen days from the day on which notification of your cancellation of this contract was received by Liquid Signature. For this repayment, Liquid Signature uses the same payment method that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this repayment. Liquid Signature may refuse reimbursement until the goods have been received by Liquid Signature. You must return or hand over the goods to Liquid Signature immediately and in any case no later than fourteen days from the day on which you notify Liquid Signature of your cancellation of this contract. The return address is:

Liquid Signature GmbH
Untere Augartenstrasse 22-24/3
1020 Vienna

You bear the direct costs and the risk of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.